Honey and vinegar: preferred consumer advocacy tactics

Up Front Communication

(Forgive me a moment while I brush the dust off my keyboard)

I’m a bit of a Jekyll-and-Hyde when it comes to how I gear up for a bit of advocacy.  When I’m around my friends or family and telling them about the Thing That Annoyed Me, and how I will be standing up for myself, I’m all bluster.  It really can get quite ridiculous; the more irritated I am about a situation, the more verbose I become.  I rant and rave and pull out every ten-dollar polysyllabic word in my arsenal.  With sweeps of my arm and flashes of my eyes, I illustrate the full, colourful degree of my vexation.

This is a good tactic for me.  Not only does it let me get all my emotion out, it also allows me to puff up my chest and get nicely wound up.  Without a good winding up, I may…

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